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“Tell me and I forget, teach me and I may remember, involve me and I learn.”

Benjamin Franklin

If any business is to thrive and grow, and with a vision to be successful for many years to come, one thing must be remembered. The Leadership Team are purely custodians, and will at some point leave the business. That is the long term reality.

If we then turn to the short term, the success of the business is based on the ability of The Leadership Team to deliver strong leadership and sound decision making.

BUT, beyond that, the success of the business is in the hands of every single employee. Short term or Long term (Developing individuals, teams and succession planning), it then becomes evident why investing in your people is so critical to the business.

This can be done in a variety of ways.

It starts from day one with a full induction programme. Most organisations recruit people based on their behaviours, potential and accepting that technical parts of any role can be taught.

New employees may be given a mentor in the early days to help them on a “day to day” basis.

It is incumbent on all Leaders to coach and develop their direct reports. This can be done in a number of ways, when asked questions at any time, but in a more structured way, in “121” sessions.

An Appraisal system and/or a properly designed Performance Management system. This will only work when open & honest conversation takes place, expectations are agreed, and structured feedback given

An environment that empowers its employees giving them the opportunity to thrive and develop, making decisions independently.

Staff development programmes that deliver two things:

New skills to help to improve individual and team performance…AND

Skills and new learning that may be needed in the current role, BUT to reflect on the title of this article, the knowledge to help them to grow into the next role.

How well is your business planning? Always remember…Your people are your greatest asset, and are the lifeblood of the business.