Services

A well delivered MasterClass is one of the best investments that a business can make by providing more talented teams…Developing individuals…Growing staff advocacy, and delivering a tangible “Return on Investment”.

Click on the links below and learn how to inspire and transform your teams. The methodology RAIL (Reflect*Analyse*Implement*Learn), will also ensure that all new learnings become part of the day to day behaviours necessary when back in the workplace.

  • A MasterClass for Account Executives – Customer Relationship Management that works and that will develop your prospects into business.
  • A MasterClass in Coaching – Coaching explained for ‘Front Line Managers’. How to develop your staff in a way that will benefit the individual, the team and the business.
  • A MasterClass in Customer Service Excellence – How to deliver Customer Service that stands out, that will delight your customers, and that will deliver incremental business to the organisation.
  • A MasterClass in Team Management  Understand the skills necessary to become a successful leader and to grow the talent within your team to the benefit of all.

“Learning is a treasure that will follow its owner everywhere”

CHINESE PROVERB 

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‘My Best Version Of Me’

Inspired by the success of eBook ‘My Best Version Of Me’, a workshop has been created.

A totally bespoke programme, built for your specific needs and based on the eBook learnings.

  • Half day for large numbers (Up to 75 delegates)
  • Full day for fewer numbers (Up to 15 delegates)

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Engaging, entertaining, thought provoking.

Engaging, entertaining, thought provoking.

Speaker Opportunities

Nick is also available to speak at events on topics covering Customer Service, Performance Management/Staff Motivation. His rich and engaging style will prove popular with all. Feedback following the Macmillan Cancer Support Staff Conference is below.

“I know a lot of people found it hugely thought provoking.”

“Professionally delivered presentation. A good introduction – lots of material.”

“Very lively and inspirational. Good reminder of techniques to put into practice.”

“Really inspiring and interesting. Want more!”

“Enjoyable and got a lot out of it.”

“Interesting and thought provoking.”

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Online Learning

More information can be found on the Online Learning Page.

All programmes are available through my online partner, The Virtual Training Centre.