A well delivered MasterClass is one of the best investments that a business can make by providing more talented teams…Developing individuals…Growing staff advocacy, and delivering a tangible “Return on Investment”.

Click on the links below and learn how to inspire and transform your teams. The methodology RAIL (Reflect*Analyse*Implement*Learn), will also ensure that all new learnings become part of the day to day behaviours necessary when back in the workplace.

  • A MasterClass for Account Executives – Customer Relationship Management that works and that will develop your prospects into business.
  • A MasterClass in Coaching – Coaching explained for ‘Front Line Managers’. How to develop your staff in a way that will benefit the individual, the team and the business.
  • A MasterClass in Customer Service Excellence – How to deliver Customer Service that stands out, that will delight your customers, and that will deliver incremental business to the organisation.
  • A MasterClass in Team Management  Understand the skills necessary to become a successful leader and to grow the talent within your team to the benefit of all.

“Learning is a treasure that will follow its owner everywhere”



‘My Best Version Of Me’

Inspired by the success of eBook ‘My Best Version Of Me’, a workshop has been created.

A totally bespoke programme, built for your specific needs and based on the eBook learnings.

  • Half day for large numbers (Up to 75 delegates)
  • Full day for fewer numbers (Up to 15 delegates)


Engaging, entertaining, thought provoking.

Engaging, entertaining, thought provoking.

Speaker Opportunities

Nick is also available to speak at events on topics covering Customer Service, Performance Management/Staff Motivation. His rich and engaging style will prove popular with all. Feedback following the Macmillan Cancer Support Staff Conference is below.

“I know a lot of people found it hugely thought provoking.”

“Professionally delivered presentation. A good introduction – lots of material.”

“Very lively and inspirational. Good reminder of techniques to put into practice.”

“Really inspiring and interesting. Want more!”

“Enjoyable and got a lot out of it.”

“Interesting and thought provoking.”


Online Learning

More information can be found on the Online Learning Page.

All programmes are available through my online partner, The Virtual Training Centre.