Botswana Accountancy College (BAC) provides the highest quality business education in Accountancy, Computing, Business Management and Insurance. The BAC owes its origins to a joint venture partnership between the Government of Botswana and Debswana, who are in effect its guarantors. The college has a significant role to play in Botswana’s tertiary education landscape and has aligned its strategy with Botswana Vision 2016.

Nick, in collaboration with Qualifi delivered a 12 month programme on behalf of the BAC, the Botswana Government and the International Financial Services Centre.

As one of the fastest developing countries in the world and the jewel in the crown in Africa, there was a clear need to deliver new skills to a group of 100 delegates over a twelve month period and of course to provide them with a mix of motivation and inspiration!!

Working closely with partner organisations, Botswana now has a wonderful opportunity to develop its capabilities as a BPO destination globally.

And the 100 delegates? ……After 12 workshops delivered one week each month, all 100 graduated with a certificate in Contact Centre and Customer Management skills.