And the video launch is here Blog Launch
You have to go the first mile first!
And can we clone humans?
It’s more than the product!
Common sense & Customer Excellence have to work in tandem
What does it really mean?
Not just for Christmas!
Your mood can be infectious!
Congratulations to Carphone Warehouse
It’s all about taking part
When the mood of others filters through in the Office
Wow…What could you do!!
When excellence runs through the spine
And in a way that delights the Customer!
How your Behaviour can tell many stories
What is the true “Stretch” of our efforts?
Sport & Business United. But what lessons can we learn?
A very personal insight into the topic
No matter what you do in life, the first step is always the hardest
Marginal gains…You can do it!
A ripple of happiness
Style over substance?
What the mind believes, the body will deliver!
Do you provide a “Great place to work”?
Make sure to create the “Right Environment”
There is no finish line
Being at your very best, all of the time
What impact does our body language translate to when we speak on the phone?
Seemingly trivial events that can have a massive impact on staff morale…At your peril!
Never underestimate the “Human touch”…It transcends function
Simple tips to develop an effective “Performance Management” culture
Service done well is very special..The little touches that make a big difference!.
Be careful of the words that you use
The use of affirmations. Final part .Read more here
Carpe-diem continued. The use of affirmations. Final part to follow. Read more here
“Carpe Diem”…Seize the day and make the most of your life. Read more here!
Quotes are simple ways of making us think and reflect…A great way to think about what we should be doing. Enjoy the following…Written by Nick Bishop.
Read below for details of an imminent online launch. A new Global LMS Platform.
Manager…Leader…Coach, or maybe even Mentor. What are you?
What creates amazing and inspirational performance. Watch this weeks video
Account Management, Check out below…How to make that first call! If you need to know more, check out my Masterclass “Account Managers Masterclass”
Can Anyone become a Leader? Read more here
How transferrable are “Transferrable Skills”? Will this apply to Donald Trump?
What defines Leadership?
Time to welcome your complaints!
Limiting beliefs prevent us all from reaching our true potential
“High Morale” what does it take?…Read more here.